Twitter announced that they’re going to launch soon a new feature called Lists. The concept is to allow people to create lists of Twitter accounts. For example, creating a list of friends, classmates, co-workers, celebrities and other interesting people.
According to Nick Kallen (@nk), Twitter Lists are public by default (but can be made private) and [...]

Microsoft announced last Froday that its Dynamics CRM software will integrate Twitter to provide information about products and services based on the data. Dynamics CRM will have further social-networking compenents added to it in future releases. Social Networking Accelerator component will be available in the next few weeks.
Source: ZDNet UK